LEGAL DOCUMENTS

Acceptable Use Policy

LAST UPDATED: November 4, 2024

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Acceptable Use Policy

To report junk email or abuse issues please email abuse@365i.co.uk.

This acceptable use policy governs your use of the services we provide (“Hosting Services”). Your use of the Hosting Services means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms and conditions. 365i may modify this Acceptable Use Policy at any time without notice.

You must not allow a third party to access or use the Hosting Services. If you have purchased one of our reseller hosting packages, you can allow a third party (a “Third Party”) to access or use the Hosting Services. If you do so, they will also be regulated by this acceptable use policy. As such, you will monitor the use of the Hosting Services by a Third Party and you will procure that they abide by this acceptable use policy. A breach of this acceptable use policy by a Third Party will be deemed to be a breach of this acceptable use policy by you.

The Hosting Services are provided by 365i (“we”, “us” and “our”). 365i is a trading style of BSolve IT Limited (“365i”)a company registered in England and Wales under company number 4607330 and we have our registered office at 5 Epping Close, Barton Seagrave, Kettering, Northamptonshire, NN15 6TR.

  • A. RESOURCE USAGE

    • 1. The Shared Hosting Services comprise the provision of web space on our servers to enable you to upload pages and files for the purpose of publishing websites.
    • 2. The Shared Hosting Services allow you ‘unlimited’ server space for normal routine “non-file-distribution” web usage. For websites that allow downloading of video, audio or other files we reserve the right to impose a bandwidth limit of fifty (50) gigabytes per calendar month.
    • 3. Non-file-distribution usage will remain unaffected by any limit imposed on downloading of video, audio or other files.
    • 4. In your use of the Shared Hosting Services (other than where you are using your own virtual private server), you may not:
      • a. use more than 10% of our platform’s processing capacity. There are numerous activities that could cause such problems, including (but not limited to) CGI scripts and intensive FTP, PHP or HTTP operations
      • b. run stand-alone, unattended server-side processes or any daemons; including (but not limited to) IRCd
      • c. run any type of web spider or indexer
      • d. run any software that interfaces with an Internet Relay Chat network
      • e. run any bit torrent application, tracker, or client. You may link to legal torrent files off-site, but may not host or store them on our servers
      • f. participate in any file-sharing/peer-to-peer activities
      • g. run any gaming servers
      • h. run entries or other scheduled tasks other than by configuring them through our control panel
      • i. give away web space under a domain (including Resellers giving away free websites)
      • j. operate a proxy website or service
      • k. as a remote file host for other websites
      • l. operate self-hosted file sync or similar “cloud storage” based services including (but not limited to) OwnCloud, Pydio and Sparkleshare.
    • 5. You must not use the Hosting Services as an offsite backup facility. Therefore, all files uploaded to our servers as part of your usage of the Hosting Services must be visible and accessible to the outside world (web-visible) unless they are needed to operate the website of which they form part; We reserve the right to delete files or directories that are not web-visible without giving notice to you.
    • 6. All pages of website stored on our servers as part of the Hosting Services will be available to search engines unless you take action to prevent this. If you wish to optimise your web pages for search engines you agree to use coding and techniques which comply fully with the guidelines issued by Google, Bing, Yahoo and other large search engines.
    • 7. MySQL Databases are limited to 1024 megabytes in size, when they reach this size we will notify you.
    • 8. If you are a Reseller and deactivate a resold web hosting account we will delete it after 50 days.
  • B. PROHIBITED USES

    • 1. You may use the Hosting Services only for lawful purposes. You may not use the Hosting Services:
      • a. in any way that breaches any applicable local, national or international law or regulation
      • b. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
      • c. for the purpose of harming or attempting to harm minors in any way
      • d. to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below)
      • e. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (also known as SPAM – see below)
      • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware
  • C. CONTENT STANDARDS

    • 1. These content standards apply to any and all material that you allow to be hosted through the Hosting Services and to any interactive services associated with it.
    • 2. You must comply with the spirit of the following standards. The standards apply to each part of any Material as well as to its whole.
    • 3. Material must:
      • a. be accurate (where they state facts)
      • b. be genuinely held (where they state opinions)
      • c. comply with applicable law in the UK and in any country from which they are posted
    • 4. Material must not:

      • a. contain any material which is defamatory of any person
      • b. contain any material which is obscene, offensive, hateful or inflammatory
      • c. contain any material that is pornographic
      • d. promote violence
      • e. promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
      • f. infringe any copyright, database right or trade mark of any other person
      • g. be likely to deceive any person
      • h. be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
      • i. promote any illegal activity
      • j. be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
      • k. be likely to harass, upset, embarrass, alarm or annoy any other person
      • l. be used to impersonate any person, or to misrepresent your identity or affiliation with any person
      • m. give the impression that they emanate from us, if this is not the case
      • n. advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse
  • D. ZERO TOLERANCE SPAM POLICY

    • 1. We take a zero tolerance stance against the sending of unsolicited email, bulk emailing and spam. We may terminate the account of any user who send out spam with or without notice
    • 2. Websites advertised as spam may not be hosted on our servers. This provision includes, but is not limited to, spam sent via fax, phone, postal mail, email, instant messaging or newsgroups. Any user account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
    • 3. 365i reserves the right to require changes or disable as necessary any website, account, database or component that does not comply with our policy
    • 4. 365i reserves the right to charge the holder of the account used to send any unsolicited email, a clean-up fee or any charges incurred for blacklist removal at our sole discretion
  • E. RESELLING

    • You agree not to:
    • a. re-sell or offer for the use of third parties any part of our Hosting Services unless a specific Reseller product has been purchased,
    • b. not to access without authority, interfere with, damage or disrupt

      • i. any part of the Hosting Services
      • ii. any equipment or network used to provide the Hosting Services
      • iii. any software used in the provision of the Hosting Services
      • iv. any equipment or network or software owned or used by any third party
    • c. If you deactivate a resold Hosting Service for 50 consecutive days we will automatically delete this Hosting Service.
    • d. You are responsible for the good housekeeping of your Reseller Service. You agree to delete files and Hosting Services that are no longer required
  • F. SUSPENSION AND TERMINATION

    • 1. We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of the Hosting Services. When a breach of this policy has occurred, we may take such action as we deem appropriate.
    • 2. Failure to comply with this acceptable use policy constitutes a material breach of the our terms and conditions of sale upon which you are permitted to use the Hosting Services, and may result in our taking all or any of the following actions:
      • a. immediate, temporary or permanent withdrawal of your right to use the Hosting Services
      • b. immediate, temporary or permanent removal of any Material (as defined in paragraph 5.1) uploaded to our servers
      • c. issue of a warning to you
      • d. issue of legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach
      • e. further legal action against you
      • f. disclosure of such information to law enforcement authorities as we reasonably feel is necessary
  • G. CHANGES TO OUR ACCEPTABLE USE POLICY

    • 1. We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you.
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!
Service beyond fantastic. It's hard to put into words how thorough and in-depth the level of service was, and it ftruly felt as though Mark had a real passion for my business, and was himself thrilled to achieve high speeds! I cannot reccomend enough! Amazing!
After doing Internet Marketing for over 23 years, I know what QUALITY and RELIABILITY is. It's a fine line between your failure and success. Damage can happen in a second and restoration can take years. That's why I trust my precious projects to 365i host along with their other services besides just hosting. I NEVER had any scam upsets from 365i that other hosting companies tried to do when emergencies happened. Some even blamed me while charging ridiculous fees just for so-called premium hosting. Be assured that 365i is a TRUE PREMIUM HOSING and prices are low-funny. This day, I put my word on it: I have not seem anyone better than 365 when it comes to speed, reliability, support and ethics. Uploaded are the pictures of me and just some precious projects I trust 365i. Believe me, it is not easy to please me because I am a certified marketer by AWAI, student of Joe Vitale, Dan Kennedy and other marketing legends. I know when someone delivers quality and when someone talks empty promises. Hey, I am a copywriter, I smell that stuff a mile away. Yet, with 365i, I am ASSURED - less things to think about. If 365i does anything for me - it is always A+ QUALITY! The owner, Mr. Mark is a hero himself who treats you with respect, a superb web designer himself, a business owner, Internet marketer... Do you know what this means to you? That he is NOT just a "blah, blah, yeah, yeah, we can definitely do it" sales rep who will tell you anything you want to hear. If you are ready for truth, sweet or harsh, ask 365i. Not only they help you with superb hosting, but also with your business growth - WITHOUT any BS. Mark says it as it is. And even I am way over 20 years in the game, I still listen to wise advices of Mark! After you start dealing with 365i, you too will see the massive difference and automatically drop a huge weight off of your shoulders! No scammers here! Very honest owner from UK (born and raised in UK, holding REAL European values, like some others who will choke and sell their soul to the devil for $20.00).
Response from the owner:Thank you for a glowing review!
365i - What a great company to deal with. Friendly, professional, Knowledgeable and speedy service. The exceptional service from 365i has been crucial to my business and I highly recommend their services.
Great service, very friendly and knowledgeable. Mark has the patience to explain to those of us who don't speak tech! Would recommend.
Response from the owner:Oh thank you Peta. Much appreciated
Excellent. Thoroughly Recommend
365i has dramatically speeded up our wordpress website which was beyond dlow! Great service from people who seem to genuinely care about their customers. Thanks so much. N
These guys are so helpful! They migrated my website for me in a few minutes and then set about improving the page speed. Best move I’ve made in a long time! And great value too! Thank you 😊
Response from the owner:Thank you. We do our very best.
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!
Service beyond fantastic. It's hard to put into words how thorough and in-depth the level of service was, and it ftruly felt as though Mark had a real passion for my business, and was himself thrilled to achieve high speeds! I cannot reccomend enough! Amazing!
After doing Internet Marketing for over 23 years, I know what QUALITY and RELIABILITY is. It's a fine line between your failure and success. Damage can happen in a second and restoration can take years. That's why I trust my precious projects to 365i host along with their other services besides just hosting. I NEVER had any scam upsets from 365i that other hosting companies tried to do when emergencies happened. Some even blamed me while charging ridiculous fees just for so-called premium hosting. Be assured that 365i is a TRUE PREMIUM HOSING and prices are low-funny. This day, I put my word on it: I have not seem anyone better than 365 when it comes to speed, reliability, support and ethics. Uploaded are the pictures of me and just some precious projects I trust 365i. Believe me, it is not easy to please me because I am a certified marketer by AWAI, student of Joe Vitale, Dan Kennedy and other marketing legends. I know when someone delivers quality and when someone talks empty promises. Hey, I am a copywriter, I smell that stuff a mile away. Yet, with 365i, I am ASSURED - less things to think about. If 365i does anything for me - it is always A+ QUALITY! The owner, Mr. Mark is a hero himself who treats you with respect, a superb web designer himself, a business owner, Internet marketer... Do you know what this means to you? That he is NOT just a "blah, blah, yeah, yeah, we can definitely do it" sales rep who will tell you anything you want to hear. If you are ready for truth, sweet or harsh, ask 365i. Not only they help you with superb hosting, but also with your business growth - WITHOUT any BS. Mark says it as it is. And even I am way over 20 years in the game, I still listen to wise advices of Mark! After you start dealing with 365i, you too will see the massive difference and automatically drop a huge weight off of your shoulders! No scammers here! Very honest owner from UK (born and raised in UK, holding REAL European values, like some others who will choke and sell their soul to the devil for $20.00).
Response from the owner:Thank you for a glowing review!
365i - What a great company to deal with. Friendly, professional, Knowledgeable and speedy service. The exceptional service from 365i has been crucial to my business and I highly recommend their services.
Great service, very friendly and knowledgeable. Mark has the patience to explain to those of us who don't speak tech! Would recommend.
Response from the owner:Oh thank you Peta. Much appreciated
Excellent. Thoroughly Recommend
365i has dramatically speeded up our wordpress website which was beyond dlow! Great service from people who seem to genuinely care about their customers. Thanks so much. N
These guys are so helpful! They migrated my website for me in a few minutes and then set about improving the page speed. Best move I’ve made in a long time! And great value too! Thank you 😊
Response from the owner:Thank you. We do our very best.