LEGAL DOCUMENTS

Terms Of Use

LAST UPDATED: November 4, 2024

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Terms of Service

We are 365i, a trading style of BSolve IT Limited (“365i”) and we own and operate this website (‘Site’).

  • 1. Your use of the Site is subject to these Terms of Use. By using the Site, you will be deemed to have accepted and agreed to be bound by these Terms of Use. We may make changes to these Terms of Use from time to time. We may notify you of such changes by any reasonable means, including by posting the revised version of these Terms of Use on the Site. You can determine when we last changed these Terms of Use by referring to the ‘LAST UPDATED’ statement above. Your use of the Site following changes to these Terms of Use will constitute your acceptance of those changes.

  • 2. You are responsible for all access to the Site using your Internet connection, even if the access is by another person.

  • 3. We reserve the right to restrict your access to the Site or part of it. Access to restricted areas of the Site may be subject to registration and other conditions. If we grant you permission to access a restricted area, we may withdraw that permission at any time (including where you breach any of these Terms of Use).

  • 4. We will use reasonable efforts to ensure that the Site is available at all times. However, we cannot guarantee that the Site or any individual function or feature of the Site will always be available and/or error free. In particular, the Site may be unavailable during periods when we are implementing upgrades to or carrying out essential maintenance on the Site.

  • 5. The intellectual property rights in the Site and all of the text, pictures, videos and other content made available on it are owned by us and our licensors. You may not print or otherwise make copies of any such content without our express prior permission.

    • 5.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

    • 5.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

    • 5.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

  • 6. We provide the Site on an ‘as is’ basis and make no representations as to the quality, completeness or accuracy of any content made available on the Site. To the maximum extent permitted by law, we expressly exclude:

    • 6.1 All conditions, warranties and other terms that might otherwise be implied by law into these Terms of Use; and

    • 6.2 Any and all liability to you, whether arising under these Terms of Use or otherwise in connection with your use of the Site.

      The foregoing is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Notwithstanding the foregoing, nothing in these Terms of Use is intended to exclude or limit any liability that may not by law be excluded or limited, and in particular none of the exclusions and limitations in this clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded, nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

  • 7. Your permission to use the Site is personal to you and non-transferable. Your use of the Site is conditional on your compliance with the rules of conduct set forth in these Terms of Use and you agree that you will not:

    • 7.1 use the Site for any fraudulent or unlawful purpose;

    • 7.2 use the Site to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others’ privacy rights or rights of publicity;

    • 7.3 impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Site; or express or imply that we endorse any statement you make;

    • 7.4 interfere with or disrupt the operation of the Site or the servers or networks used to make the Site available; or violate any requirements, procedures, policies or regulations of such networks;

    • 7.5 transmit or otherwise make available in connection with the Site any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;

    • 7.6 reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Site;

    • 7.7 modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Site. If you wish to reverse engineer any part of the Site to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;

    • 7.8 remove any copyright, trade mark or other proprietary rights notice from the Site or materials originating from the Site;

    • 7.9 frame or mirror any part of the Site without our express prior written consent;

    • 7.10 create a database by systematically downloading and storing Site content;

    • 7.11 use any manual or automatic device in any way to gather Site content or reproduce or circumvent the navigational structure or presentation of the Site without our express prior written consent. Notwithstanding the foregoing, we grant the operators of public online search engines limited permission to use search retrieval applications to reproduce materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of such materials solely in connection with each operator’s public online search service.

      We reserve the right to revoke these exceptions either generally or in specific instances.

    • 7.12 The Site may provide links to other websites and online resources. We are not responsible for and do not endorse such external sites or resources. Your use of third party websites and resources is at your own risk.

    • 7.13 You may create a link to this Site, provided that:

      • 7.13.1 the link is fair and legal and is not presented in a way that is:

        • 7.13.1.1 misleading or could suggest any type of association, approval or endorsement by us that does not exist, or

        • 7.13.1.2 harmful to our reputation or the reputation of any of our affiliates;

      • 7.13.2 you retain the legal right and technical ability to immediately remove the link at any time, following a request by us to do so;

        • 7.13.2.1 the link is to the homepage of this Site at the following URL https://www.365i.co.uk/;

      • 7.13.3 the link will not cause this Site or any content on this Site to be:

        • 7.13.3.1 embedded in or ‘framed’ by any other website, or

        • 7.13.3.2 otherwise displayed in a way different to the way originally intended by us.

          We reserve the right to require you to immediately remove any link to the Site at any time and you shall immediately comply with any request by us to remove any such link.



The website provides a professional and accessible online presence with a clear structure and overall user-friendly experience. The layout is generally easy to navigate, with intuitive menus and a logical flow of information that helps visitors find what they are looking for.

Overall, the website provides a solid foundation with a professional appearance and clear purpose.
Response from the owner:Thanks for your review Henry. It was a pleasure to create your new business website for Cordley Solutions Limited. It looks great, and performs great!
Very helpful support team (Pippa in particular) at 365i. Instead of just giving me brief answers, they explained why they did what they did, and proactively gave advice on other topics too. Many thanks.
Response from the owner:Thank you so much Scott! We'll be sure to let Pippa know how much you value the support she provided. She may get a chocolate biscuit with her tea break. Possibly even 2! ;-)
Pre sales support has been exceptional. Detailed advice in a very friendly manner. At this time to be able to chat with a real human being who knows what they are talking about is a rarity these days with the take over of AI in so many areas. Thank you 365i
Response from the owner:Thanks Gerry! That’s so kind of you to take the time to leave a review and not even a customer yet. Let us know when you need us.
The 365i team built the website for my new business, Cordley Solutions, and I couldn't be happier with the result.

From the outset, he took the time to understand exactly what I was trying to achieve and offered valuable suggestions throughout the process. His attention to detail was exceptional, and nothing ever felt like too much trouble. Every amendment and idea was carefully considered, with the goal of producing the best possible end result rather than simply getting the project finished.

The website itself looks modern, professional and trustworthy, striking the perfect balance for a growing business. The design is clean, easy to navigate and performs brilliantly across both desktop and mobile devices. I've already had positive feedback on how credible and polished it looks.

Communication was excellent throughout, and it was clear that they genuinely cared about delivering a high-quality product. Their technical knowledge, creativity and professionalism made the entire process straightforward and enjoyable.

I would highly recommend 365i to anyone looking for a professional website backed by outstanding customer service and genuine attention to detail.
Response from the owner:Thanks Reiss. Always a pleasure.
I would give 10 stars if I could.

I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it.
What I didn't appreciate, was how much work goes into the back end of making a website.

I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way.
Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again.

I opened a ticket, and Mark fixed it within a few minutes. He also explained a few things I needed to update (that I never, ever would have known), and did those for me too.

I am so pleased I chose such a helpful and responsive web hosting platform.

I cannot recommend them enough.
Response from the owner:Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.
My current domain supplier suddenly went into administration meaning that I was losing the email service I’d used for 25 years.
I contacted several hosting providers who wanted to take your money for a new account but couldn’t offer the transfer.
However, Mark & the team were extremely helpful in sorting the transfer of my “unusual” domain to their services.
I can’t recommend them enough especially after they expended a couple of painful days working behind the scenes & doing everything to facilitate the process.
Thank you.
Response from the owner:Thanks Steve! It’s been a challenging one for sure but it’s been a pleasure talking and working with you. I’m here for you for any other questions or issues you might have.
After speaking with a few web companies, I decided to go with Mark and I'm glad I did. The website is fast, professional and performs brilliantly. I was amazed when he showed me it had achieved 100 out of 100 on Google PageSpeed. What impressed me most though was the ongoing support. Mark genuinely cares about his clients and wants their business to succeed. Highly recommended.
Response from the owner:Thanks Sean! I do work on every site as if it's my business website and I need it to be a roaring success. There is no other way to approach website design projects. Nothing less than 100% effort, inspiration and imagination to get the best results for you and all my clients. It's a labour of love, and I do love it!
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!
The website provides a professional and accessible online presence with a clear structure and overall user-friendly experience. The layout is generally easy to navigate, with intuitive menus and a logical flow of information that helps visitors find what they are looking for.

Overall, the website provides a solid foundation with a professional appearance and clear purpose.
Response from the owner:Thanks for your review Henry. It was a pleasure to create your new business website for Cordley Solutions Limited. It looks great, and performs great!
Very helpful support team (Pippa in particular) at 365i. Instead of just giving me brief answers, they explained why they did what they did, and proactively gave advice on other topics too. Many thanks.
Response from the owner:Thank you so much Scott! We'll be sure to let Pippa know how much you value the support she provided. She may get a chocolate biscuit with her tea break. Possibly even 2! ;-)
Pre sales support has been exceptional. Detailed advice in a very friendly manner. At this time to be able to chat with a real human being who knows what they are talking about is a rarity these days with the take over of AI in so many areas. Thank you 365i
Response from the owner:Thanks Gerry! That’s so kind of you to take the time to leave a review and not even a customer yet. Let us know when you need us.
The 365i team built the website for my new business, Cordley Solutions, and I couldn't be happier with the result.

From the outset, he took the time to understand exactly what I was trying to achieve and offered valuable suggestions throughout the process. His attention to detail was exceptional, and nothing ever felt like too much trouble. Every amendment and idea was carefully considered, with the goal of producing the best possible end result rather than simply getting the project finished.

The website itself looks modern, professional and trustworthy, striking the perfect balance for a growing business. The design is clean, easy to navigate and performs brilliantly across both desktop and mobile devices. I've already had positive feedback on how credible and polished it looks.

Communication was excellent throughout, and it was clear that they genuinely cared about delivering a high-quality product. Their technical knowledge, creativity and professionalism made the entire process straightforward and enjoyable.

I would highly recommend 365i to anyone looking for a professional website backed by outstanding customer service and genuine attention to detail.
Response from the owner:Thanks Reiss. Always a pleasure.
I would give 10 stars if I could.

I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it.
What I didn't appreciate, was how much work goes into the back end of making a website.

I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way.
Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again.

I opened a ticket, and Mark fixed it within a few minutes. He also explained a few things I needed to update (that I never, ever would have known), and did those for me too.

I am so pleased I chose such a helpful and responsive web hosting platform.

I cannot recommend them enough.
Response from the owner:Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.
My current domain supplier suddenly went into administration meaning that I was losing the email service I’d used for 25 years.
I contacted several hosting providers who wanted to take your money for a new account but couldn’t offer the transfer.
However, Mark & the team were extremely helpful in sorting the transfer of my “unusual” domain to their services.
I can’t recommend them enough especially after they expended a couple of painful days working behind the scenes & doing everything to facilitate the process.
Thank you.
Response from the owner:Thanks Steve! It’s been a challenging one for sure but it’s been a pleasure talking and working with you. I’m here for you for any other questions or issues you might have.
After speaking with a few web companies, I decided to go with Mark and I'm glad I did. The website is fast, professional and performs brilliantly. I was amazed when he showed me it had achieved 100 out of 100 on Google PageSpeed. What impressed me most though was the ongoing support. Mark genuinely cares about his clients and wants their business to succeed. Highly recommended.
Response from the owner:Thanks Sean! I do work on every site as if it's my business website and I need it to be a roaring success. There is no other way to approach website design projects. Nothing less than 100% effort, inspiration and imagination to get the best results for you and all my clients. It's a labour of love, and I do love it!
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!