WordPress Permalinks Decoded: How to Structure URLs for SEO Success

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WordPress Permalinks

WordPress Permalinks Decoded: How to Structure URLs for SEO Success

Ever clicked on a website link and found yourself staring at a URL that looks like it was written by a drunk robot? You know the type — a jumbled mess of numbers, question marks, and random characters that tell you absolutely nothing about what you're about to see.

That, my friends, is what happens when you don't sort your WordPress Permalinks. And if you're running a WordPress site without giving them a second thought, you might be shooting yourself in the digital foot.

Let's have a proper natter about permalinks — what they are, why they matter, and how to set them up without losing your marbles. I promise this won't be as dry as it sounds. In fact, by the end, you'll be a permalink pro, showing off your fancy URL structures to anyone who'll listen (prepare for some glazed-over eyes at your next dinner party).

What Are WordPress Permalinks Anyway?

In the simplest terms, permalinks are the permanent URLs to your posts, pages, and other content on your WordPress site. They're the web addresses people type in to find your stuff, the links they share, and what Google uses to index your content.

By default, WordPress gives you some pretty awful-looking permalinks:

https://yoursite.com/?p=123

Yuck. Doesn't exactly scream "click me!" does it?

This is what happens when you leave the permalink setting on "Plain" — which, let's be honest, should be renamed to "Plain Awful." It's like sending your content out into the world wearing mismatched socks and bedhead. Sure, it functions, but it's not making any friends.


Why Should You Care About WordPress Permalinks?

Why Should You Care About WordPress Permalinks?

Before we dive into the how-to, let's tackle the "why bother?" Because trust me, this matters more than you think.

  1. SEO Brownie Points: Search engines use your URLs to understand what your content is about. A clear, descriptive URL is like handing Google a map to your content.
  2. Human-Friendly Navigation: When someone sees a link to "yoursite.com/best-wordpress-hosting-2025" they know exactly what they're getting. Compare that to "yoursite.com/?p=123" — it's like trying to guess what's in a wrapped present.
  3. Sharing Simplicity: Clean URLs are more likely to be clicked when shared on social media or in emails.
  4. Reduced Bounce Rates: When people can see what they're clicking on, they're less likely to bounce away immediately.

As our mate Steve Goddard (one of our happy clients) might say:

"Since migrating to 365i and cleaning up our website structure, including permalinks, we've seen dramatic improvements. The support from Mark fixed persistent issues that had been around for ages. Sorting our permalinks was part of the best business decision we've made in years!" - Steve Goddard


Permalink Structure Options in WordPress

Permalink Structure Options in WordPress

Right, let's get to the meat and potatoes. In WordPress, you'll find permalinks under Settings > Permalinks in your dashboard. You'll see several options that look like this:

![WordPress Permalink Settings]

The Basic Options

  1. Plain: https://yoursite.com/?p=123
    This is the default and, frankly, rubbish option. Avoid unless you have a very specific technical reason to use it.
  2. Day and name: https://yoursite.com/2025/03/31/sample-post/
    Includes the date and post name. Good for news sites or blogs where the date matters.
  3. Month and name: https://yoursite.com/2025/03/sample-post/
    Similar to above but only shows month and year.
  4. Numeric: https://yoursite.com/archives/123
    Slightly better than Plain, but still not very descriptive.
  5. Post name: https://yoursite.com/sample-post/
    The most popular choice for most websites. Clean, simple, and SEO-friendly.
  6. Custom Structure: This is where the magic happens, and what most people don't properly understand.

The Custom Structure Option (AKA The Good Stuff)

This is where many WordPress users get a bit wobbly-kneed. But it's actually not that complicated, and this is where you can really optimise your URLs for both users and search engines.

The custom structure uses "tags" that WordPress replaces with actual values. Here are the most useful ones:

  • %year% - The year of the post (2025)
  • %monthnum% - Month (01-12)
  • %day% - Day (01-31)
  • %hour% - Hour (00-23)
  • %minute% - Minute (00-59)
  • %second% - Second (00-59)
  • %postname% - The post slug (the-post-title)
  • %category% - The category slug
  • %author% - The author username

You can combine these in almost any way you like. For example:

/%category%/%postname%/

This creates URLs like https://yoursite.com/wordpress-tips/mastering-permalinks/

I've had clients who thought they needed to include every tag available, creating monstrosities like:

/%year%/%monthnum%/%day%/%hour%/%minute%/%category%/%postname%/

Don't do this! It makes your URLs longer than the queue at Tesco on a Saturday afternoon.


A 3D cartoon character with beard and glasses wearing a WordPress cap and overalls, enthusiastically pointing at multiple responsive screens of different sizes floating around him.

The Optional Settings Most People Miss

Now, here's where things get interesting — the often-overlooked Optional settings beneath the main permalink structure.

Category and Tag Base

By default, WordPress creates URLs for your categories and tags that look like:

https://yoursite.com/category/your-category-name/
https://yoursite.com/tag/your-tag-name/

But — and this is a big but — you can change the words "category" and "tag" to whatever you want in the Optional section!

For example, if you run a recipes website, you might change "category" to "dishes" so your URLs look like:

https://yoursite.com/dishes/desserts/

Much more intuitive for your visitors!

Or if you're running a website about WordPress hosting (ahem, like our fantastic WordPress hosting services here at 365i), you might change "category" to "services" and "tag" to "features".

I once had a client who'd left their category base as "category" even though they were running a car parts website. We changed it to "parts" and their category URLs immediately made more sense. Little tweaks, big difference.

The Product Category Base (for WooCommerce)

If you're using WooCommerce, you'll see an additional option for the product category base. By default, this is "product-category", but changing it to something more relevant to your store can help both users and search engines.

For instance, if you sell clothing, you might change it to "clothing" or "apparel" so your URLs look like:

https://yoursite.com/clothing/mens/t-shirts/

instead of:

https://yoursite.com/product-category/mens/t-shirts/

The Optional Settings Most People Miss

How to Choose the Right WordPress Permalinks Structure

Let's be honest — there's no one-size-fits-all answer here. But I can give you some advice based on what works for different types of sites:

For Most Business Websites

The post name structure is usually best:

/%postname%/

It's clean, short, and focuses on the content. This is what we use for our agency hosting page and most of our service pages at 365i.

For Content-Heavy Blogs

Consider including the category:

/%category%/%postname%/

This helps organise your content and gives both users and search engines more context. You can see this approach in our blog post about why WordPress hosting with a free global CDN is a game changer.

For News Sites or Date-Sensitive Content

Including the date makes sense:

/%year%/%monthnum%/%postname%/

This signals to readers that the content is time-sensitive, like our post about 4 key takeaways from the WordPress in 2025 report.


The SEO Impact of Your Permalink Choice

According to Yoast SEO, one of the premier WordPress SEO plugins:

"The best permalink structure, from an SEO perspective, is the one that most clearly reflects the content and purpose of your site. Short, descriptive permalinks that contain your focus keywords are preferable, as they're more likely to be shared, clicked, and correctly indexed by search engines." - Yoast SEO Blog

Google's own John Mueller has stated:

"Having keywords in your URLs doesn't give you any bonus points with Google's ranking algorithms, but it does make it easier for users to recognize what the page is about." - Google Search Central Blog

In our experience at 365i, clients who switch to more logical permalink structures often see improvements in their overall site performance, just like Mark Roberts, another happy client:

"After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price." - Mark Roberts


Cartoon WordPress designer confused and stressed with his hand on his face in despair with laptop on the floor next to him

Common Permalink Pitfalls and How to Avoid Them

In my years of helping clients with their WordPress sites, I've seen some proper permalink disasters. Here are the most common ones:

1. Changing Permalinks on an Established Site Without Redirects

This is the digital equivalent of moving house without telling anyone your new address. If you change your permalink structure on an existing site, all your old URLs will break unless you set up proper 301 redirects.

The solution? Use a redirection plugin or add redirects to your .htaccess file. Our professional WordPress support can help with this tricky process.

2. Making URLs Too Long

I once saw a permalink structure that created URLs longer than the entire Lord of the Rings trilogy. Every word in the title, every category, subcategory, date, author... it was a mess.

Keep it simple. Google generally displays about 60 characters of your URL in search results, so brevity is your friend.

3. Using Special Characters or Spaces

WordPress will convert spaces to hyphens, but other special characters can cause issues. Stick to letters, numbers, and hyphens.

4. Forgetting to Update Internal Links

If you change your permalink structure, don't forget that any hard-coded internal links will need updating too.


WordPress Permalinks and Performance

Here's something many people don't realise — your permalink structure can affect your site's performance. How? Well, some structures require more database queries than others.

The most efficient structure from a performance perspective is actually the plain ?p=123 format (I know, I slated it earlier). But the performance difference is minimal on a well-optimised site, especially if you're using our turbo-charged WordPress hosting.

As Tania Salha, another of our clients, puts it:

"Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!" - Tania Salha


How to Implement Permalink Changes Safely

If you've decided your current permalink structure is about as useful as a chocolate teapot, here's how to change it without breaking your site:

  1. Back up your site. Seriously, do this first. Our secure hosting includes regular backups, but an extra one before making significant changes never hurts.
  2. Install a redirection plugin like Redirection or Simple 301 Redirects.
  3. Change your permalink structure in Settings > Permalinks.
  4. Set up redirects from old URLs to new ones.
  5. Update your sitemap and resubmit it to Google Search Console.
  6. Check your internal links and update any that use the old structure.

If this sounds like the kind of technical faff you'd rather avoid, our one-click WordPress installation sets up optimal permalinks from the start, and our support team can help with any necessary changes.


Final Thoughts

Final Thoughts: Permalinks Matter More Than You Think

I'll be honest — permalinks aren't the sexiest part of WordPress. They don't have the instant gratification of a new theme or the obvious impact of a fancy new plugin. But they're like the foundation of your house — you don't notice them until they're wrong, and by then, you've got a big problem on your hands.

Taking a few minutes to set up a sensible permalink structure when you first create your site can save you hours of headaches later. And if you're running an existing site with suboptimal permalinks, it might be worth the effort to change them properly.

As Lauren Jackson, one of our web development clients, said:

"Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding." - Lauren Jackson

That attention to detail includes getting the fundamentals right — like permalinks.

If you're struggling with WordPress SEO, permalinks, or just want a faster, more reliable hosting platform, check out our WordPress hosting packages or get in touch with our support team. We're always happy to help you get your site running at its best.

And remember, URLs are like first impressions — you only get one chance to make a good one!


Need help optimising your WordPress site? Our free WordPress 1-to-1 remote support can help you set up the perfect permalink structure for your specific needs. Just give us a call on +44 7785 326603 or email support@365i.co.uk.

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The website provides a professional and accessible online presence with a clear structure and overall user-friendly experience. The layout is generally easy to navigate, with intuitive menus and a logical flow of information that helps visitors find what they are looking for.

Overall, the website provides a solid foundation with a professional appearance and clear purpose.
Response from the owner:Thanks for your review Henry. It was a pleasure to create your new business website for Cordley Solutions Limited. It looks great, and performs great!
Very helpful support team (Pippa in particular) at 365i. Instead of just giving me brief answers, they explained why they did what they did, and proactively gave advice on other topics too. Many thanks.
Response from the owner:Thank you so much Scott! We'll be sure to let Pippa know how much you value the support she provided. She may get a chocolate biscuit with her tea break. Possibly even 2! ;-)
Pre sales support has been exceptional. Detailed advice in a very friendly manner. At this time to be able to chat with a real human being who knows what they are talking about is a rarity these days with the take over of AI in so many areas. Thank you 365i
Response from the owner:Thanks Gerry! That’s so kind of you to take the time to leave a review and not even a customer yet. Let us know when you need us.
The 365i team built the website for my new business, Cordley Solutions, and I couldn't be happier with the result.

From the outset, he took the time to understand exactly what I was trying to achieve and offered valuable suggestions throughout the process. His attention to detail was exceptional, and nothing ever felt like too much trouble. Every amendment and idea was carefully considered, with the goal of producing the best possible end result rather than simply getting the project finished.

The website itself looks modern, professional and trustworthy, striking the perfect balance for a growing business. The design is clean, easy to navigate and performs brilliantly across both desktop and mobile devices. I've already had positive feedback on how credible and polished it looks.

Communication was excellent throughout, and it was clear that they genuinely cared about delivering a high-quality product. Their technical knowledge, creativity and professionalism made the entire process straightforward and enjoyable.

I would highly recommend 365i to anyone looking for a professional website backed by outstanding customer service and genuine attention to detail.
Response from the owner:Thanks Reiss. Always a pleasure.
I would give 10 stars if I could.

I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it.
What I didn't appreciate, was how much work goes into the back end of making a website.

I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way.
Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again.

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Response from the owner:Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.
My current domain supplier suddenly went into administration meaning that I was losing the email service I’d used for 25 years.
I contacted several hosting providers who wanted to take your money for a new account but couldn’t offer the transfer.
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I can’t recommend them enough especially after they expended a couple of painful days working behind the scenes & doing everything to facilitate the process.
Thank you.
Response from the owner:Thanks Steve! It’s been a challenging one for sure but it’s been a pleasure talking and working with you. I’m here for you for any other questions or issues you might have.
After speaking with a few web companies, I decided to go with Mark and I'm glad I did. The website is fast, professional and performs brilliantly. I was amazed when he showed me it had achieved 100 out of 100 on Google PageSpeed. What impressed me most though was the ongoing support. Mark genuinely cares about his clients and wants their business to succeed. Highly recommended.
Response from the owner:Thanks Sean! I do work on every site as if it's my business website and I need it to be a roaring success. There is no other way to approach website design projects. Nothing less than 100% effort, inspiration and imagination to get the best results for you and all my clients. It's a labour of love, and I do love it!
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!
The website provides a professional and accessible online presence with a clear structure and overall user-friendly experience. The layout is generally easy to navigate, with intuitive menus and a logical flow of information that helps visitors find what they are looking for.

Overall, the website provides a solid foundation with a professional appearance and clear purpose.
Response from the owner:Thanks for your review Henry. It was a pleasure to create your new business website for Cordley Solutions Limited. It looks great, and performs great!
Very helpful support team (Pippa in particular) at 365i. Instead of just giving me brief answers, they explained why they did what they did, and proactively gave advice on other topics too. Many thanks.
Response from the owner:Thank you so much Scott! We'll be sure to let Pippa know how much you value the support she provided. She may get a chocolate biscuit with her tea break. Possibly even 2! ;-)
Pre sales support has been exceptional. Detailed advice in a very friendly manner. At this time to be able to chat with a real human being who knows what they are talking about is a rarity these days with the take over of AI in so many areas. Thank you 365i
Response from the owner:Thanks Gerry! That’s so kind of you to take the time to leave a review and not even a customer yet. Let us know when you need us.
The 365i team built the website for my new business, Cordley Solutions, and I couldn't be happier with the result.

From the outset, he took the time to understand exactly what I was trying to achieve and offered valuable suggestions throughout the process. His attention to detail was exceptional, and nothing ever felt like too much trouble. Every amendment and idea was carefully considered, with the goal of producing the best possible end result rather than simply getting the project finished.

The website itself looks modern, professional and trustworthy, striking the perfect balance for a growing business. The design is clean, easy to navigate and performs brilliantly across both desktop and mobile devices. I've already had positive feedback on how credible and polished it looks.

Communication was excellent throughout, and it was clear that they genuinely cared about delivering a high-quality product. Their technical knowledge, creativity and professionalism made the entire process straightforward and enjoyable.

I would highly recommend 365i to anyone looking for a professional website backed by outstanding customer service and genuine attention to detail.
Response from the owner:Thanks Reiss. Always a pleasure.
I would give 10 stars if I could.

I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it.
What I didn't appreciate, was how much work goes into the back end of making a website.

I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way.
Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again.

I opened a ticket, and Mark fixed it within a few minutes. He also explained a few things I needed to update (that I never, ever would have known), and did those for me too.

I am so pleased I chose such a helpful and responsive web hosting platform.

I cannot recommend them enough.
Response from the owner:Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.
My current domain supplier suddenly went into administration meaning that I was losing the email service I’d used for 25 years.
I contacted several hosting providers who wanted to take your money for a new account but couldn’t offer the transfer.
However, Mark & the team were extremely helpful in sorting the transfer of my “unusual” domain to their services.
I can’t recommend them enough especially after they expended a couple of painful days working behind the scenes & doing everything to facilitate the process.
Thank you.
Response from the owner:Thanks Steve! It’s been a challenging one for sure but it’s been a pleasure talking and working with you. I’m here for you for any other questions or issues you might have.
After speaking with a few web companies, I decided to go with Mark and I'm glad I did. The website is fast, professional and performs brilliantly. I was amazed when he showed me it had achieved 100 out of 100 on Google PageSpeed. What impressed me most though was the ongoing support. Mark genuinely cares about his clients and wants their business to succeed. Highly recommended.
Response from the owner:Thanks Sean! I do work on every site as if it's my business website and I need it to be a roaring success. There is no other way to approach website design projects. Nothing less than 100% effort, inspiration and imagination to get the best results for you and all my clients. It's a labour of love, and I do love it!
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!