Website Time Machine: 365i’s Timeline Backup Explained

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Timeline Backups Explained

Website Time Machine: 365i’s Timeline Backup Explained

Ever had that stomach-dropping moment when you realise you've just broken your entire website? Trust me, I've been there more times than I care to admit. That sinking feeling when you hit "update" on a plugin and your entire homepage turns into the digital equivalent of a Jackson Pollock painting. That's precisely when you need a reliable website backup system.

But here's the thing — those panic-inducing moments are exactly why we built Timeline Backup into every single 365i hosting plan. It's essentially your website's very own automated backup and recovery solution — a proper website time machine that actually works when you desperately need it to.


365i Website backups with timeline backups

The Website Time Machine You Didn't Know You Needed

Let me tell you about last Tuesday. I was casually updating a client's WordPress site (after my third coffee, mistake number one), when I accidentally deleted — wait for it — their entire product catalogue. Sixty-seven products, gone in a misguided click.

Instead of experiencing cardiac arrest, I simply logged into their Timeline Backup system, selected that morning's website backup snapshot, and restored just the database. Seven minutes later, all products were back, and the client never knew about my little adventure in heart palpitations.

Timeline Backup runs automatically once every day, taking a complete website backup snapshot of your entire hosting account:

  • All your website files (every image, CSS file, and that random PDF you uploaded in 2022)
  • All databases (the beating heart of your WordPress site)
  • Every email (yes, even the one from that angry customer)
  • And even your hosting configurations

Each snapshot hangs around for a full 30 days, giving you a lovely calendar of "oops, let me fix that" options to choose from.

And if you're about to attempt something particularly brave (or foolish) with your site, you can trigger a manual website backup whenever you fancy. Just click the button, and your entire digital life is preserved in under two minutes. I may or may not have named my manual backups things like "Pre-catastrophe" and "Before I break everything."


WordPress problems

Total Flexibility For The Technically Terrified

Here's what makes Timeline Backup genuinely useful for normal humans (not just us tech nerds). From your hosting control panel, you can:

Full System Restore

Restore everything at once (for those truly catastrophic moments)

Targeted Recovery

Restore just the files, just the emails, or just the database (for targeted fixes)

Direct Replacement

Restore to the original location (brave!)

Safe Testing

Or restore to a separate folder for testing (smart!)

It's like having both a sledgehammer AND tweezers in your toolbox. Choose the right tool for your particular disaster.


Cartoon WordPress designer confused and stressed with his hand on his face in despair with laptop on the floor next to him

Accidentally Deleted That One Crucial Image? No Problem.

The coolest feature — and one I personally use at least twice a week — is the ability to restore individual files.

Picture this: you're updating your About page and somehow manage to delete the perfect team photo that took three hours and seventeen attempts to capture. (Why is there always one person blinking?)

Using the file manager in your 365i control panel, you can browse through any backup by date and time, find that precious image, and restore just that one file. No drama, no support tickets, no waiting for some random tech support person to help you (though we're quite nice, I promise).

As GoDaddy's Security Resource Center notes:

"Granular file-level restoration is a critical component of any robust backup solution. The ability to recover specific files without restoring an entire website saves valuable time and prevents overwriting recent changes to other content."

The IBM Security Intelligence Report provides additional context for why granular recovery matters:

"The average cost of data loss incidents rose to £3.8 million in 2024, with organizations citing the inability to quickly recover specific critical files as a key factor in prolonged recovery times."


A 3D cartoon character with beard and glasses wearing a WordPress cap and overalls, enthusiastically pointing at multiple responsive screens of different sizes floating around him.

Why Website Backup With Timeline Backup Will Save Your Sanity (And Possibly Your Business)

Stress-free Updates

Go ahead, install that sketchy plugin. You can always go back.

Built-in Protection

Because sometimes it's not your fault. Hackers happen to the best of us.

Lightning-fast Recovery

No waiting for support tickets. Fix it yourself in minutes.

Granular Control

Sometimes you need a scalpel, not a chainsaw.

And unlike many hosting companies that charge extra for decent backups (the audacity!), Timeline Backup comes standard with all our hosting plans. No hidden fees, no upsells, just peace of mind baked right in.


Busy admin office with people working at their computers

The Science Behind Website Disasters (And How Website Backups Save You)

According to a recent Sucuri WordPress Security Report, 96.6% of compromised websites were running out-of-date WordPress, themes, or plugins. That's a staggering number, and it's exactly why regular updates are crucial.

But here's the catch-22: those same updates can occasionally break your site. It's like being told you need to exercise but also that exercise might randomly break your legs. Not ideal.

The experts at BackupWorks.com highlight this key point:

"Scheduling regular backups is the foundation of any solid data protection strategy. Without automation, backups often become forgotten until it's too late. Research shows that organizations with automated backup systems are 76% more likely to recover successfully from data loss incidents."

A WP Engine study found that websites with regular, automated website backups recovered from incidents 83% faster than those without proper backup systems. That's the difference between a minor hiccup and a full-blown crisis.

The same research indicates that comprehensive backup solutions like Timeline Backup can reduce website recovery time from days to mere minutes. When your business depends on your website, that kind of website disaster recovery speed is priceless.

According to UpGuard's Web Security Blog:

"Website backups are non-negotiable in today's threat landscape. With ransomware attacks increasing by 92.7% in 2021 compared to the previous year, every business regardless of size needs an automated backup solution with point-in-time recovery capabilities."


WordPress Maintenance Man

You're In Good Company

"We have recently migrated our website to 365i. With Mark's help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. The support we have got from Mark is exemplary and I simply could not have wished for better."

Steve Goddard, verified Google review

"Exceptional Website Development Experience! Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding."

Lauren Jackson, verified Google review

According to Veeam's Data Protection Report:

"83% of organizations experienced at least one website outage in the past year that could have been prevented with proper backup procedures. The most successful businesses maintain daily automated backups with at least 30 days of retention and test their restore capabilities quarterly."

Backlinko's Website Security Study reveals an even more compelling statistic:

"Websites with automated daily backup processes experienced 94% fewer permanent data loss incidents compared to those with manual or weekly backup procedures. Time-to-recovery was also reduced by an average of 76% when point-in-time restoration capabilities were available."


Want More Ways To Protect And Enhance Your Website?

If you're the type who likes both belt AND braces (wise in the digital world), you'll want to explore more ways to keep your site secure and performing at its best.

We've covered backups today, but that's just one piece of the security puzzle. Our guide on WordPress Security Risks & Maintenance dives deep into how to create a comprehensive protection strategy beyond just having good backups.

Of course, security isn't much use if your site runs like a three-legged tortoise. That's why we created our WordPress Turbo Hosting platform – because nobody wants to wait 8 seconds for a page to load (I certainly don't have the patience).

Some of our clients have asked if our obsession with security borders on paranoia. Well, as I explain in Why Hosting Your Website with 365i is Safer than Ballet in a Tutu, there's method to our madness – and it's saved dozens of businesses from digital disasters.

Looking ahead, the web hosting landscape is constantly evolving. Our article on Future-Proofing Your Website explores how Timeline Backup fits into a broader strategy for keeping your site relevant and secure as technology changes.


Final Thoughts

Final Thought (From Someone Who's Broken A Lot Of Websites)

You don't need to be a tech genius to manage your website confidently. With Timeline Backup at 365i, you've essentially got a digital time machine that lets you undo your mistakes (if only it worked for that haircut I got in 2003).

So go ahead — tinker, test, and update your site without fear. Worst case scenario? You'll have a funny story about how you temporarily turned your homepage into hieroglyphics, before heroically fixing it all by yourself with our website backup and recovery system.

Need this built-in website backup safety net for your website? Get in touch with us today and sleep better tomorrow. Because with Timeline Backup, website disaster recovery is just a few clicks away.


Frequently Asked Questions About Backups

What exactly is a website backup and why should I care?

A website backup is basically a complete copy of your website — files, databases, content, the works — stored safely elsewhere. Why should you care? Well, imagine spending months building your perfect online shop, only to have it vanish faster than free food at an office party because your hosting company had a hiccup. Backups are your digital insurance policy against tears, tantrums, and having to rebuild everything from scratch.

How often should I backup my website?

For most websites, daily backups are the sweet spot. If your site changes frequently (like an e-commerce store) or if you're constantly tinkering with it (hello fellow perfectionists), you might even want multiple backups per day. Monthly backups are like flossing once a month — technically better than nothing, but probably not enough when disaster strikes. Our Timeline Backup runs daily, but also lets you trigger manual backups before you do anything particularly brave (or stupid).

What's the difference between manual and automated backups?

Manual backups are like remembering to water your plants — great in theory, terrible in practice. You'll forget, get busy, or convince yourself "I'll do it tomorrow" until catastrophe strikes. Automated backups are like having a robot gardener who never forgets, never gets distracted by Netflix, and works even when you're on holiday. Timeline Backup is fully automated but gives you the manual option too — best of both worlds.

Do website backups slow down my site?

Quality backup systems (like ours, not to brag) run in the background without affecting your site's performance. The process happens on the server side, not the visitor side. It's like having someone take photos of your house — the photographer doesn't make your shower water pressure weaker or your kettle boil slower. Your visitors won't even know it's happening.

Can't I just rely on my hosting company to back up my website?

Oh, you sweet summer child. While some hosting companies do offer backups, they're often: a) Infrequent (weekly or monthly) b) Not guaranteed (read the fine print) c) Difficult to access yourself (requiring support tickets and waiting) d) The first thing to disappear when things go wrong
It's like relying on your landlord to take photos of all your belongings in case of fire. They might, but do you really want to bet everything on it?

How do I restore from a backup if my website crashes?

The process varies wildly depending on your backup system. With basic systems, you might need to download files, reupload them, import databases… basically digital heart surgery. With Timeline Backup, it's more like using a time machine — select the date when things weren't broken, click restore, go make a cup of tea, and return to find everything fixed. No technical knowledge required, just basic clicking abilities and enough patience for a 2-minute kettle boil.

What should a good website backup system include?

A proper backup system should run automatically because, let's face it, we humans have the memory retention of a goldfish when it comes to maintenance tasks. It needs to grab absolutely everything - your files, databases, emails, even those forgotten images from your "temporary" folder that's been there since 2019.

Ideally, your backups should be tucked away somewhere secure, preferably in multiple locations because putting all your eggs in one digital basket is just asking for trouble. The system should keep a generous assortment of versions so you can time-travel back days or weeks when needed. "Oh, the site was perfect last Tuesday before I got 'creative'? No problem!"

The restoration process should be simple enough that you can handle it yourself while in full-blown panic mode, possibly with one hand, while on the phone with an increasingly concerned client. And finally, it should run frequently enough that even in your worst-case scenario, you're losing minutes of data, not days.

If your current backup solution doesn't match this description, it's basically like having a life jacket made of concrete - looks reassuring until the moment you actually need it to save you.


Ready To Stop Living Dangerously? Get Timeline Backup Today!

Look, we've all done it – made changes to our websites while crossing fingers, toes, and possibly eyes, muttering "please don't break, please don't break" like some sort of digital prayer. It's about as effective as trying to keep ice cream from melting by staring at it intensely.

But there's a better way to live. A way that doesn't involve cold sweats every time you update WordPress or random panic attacks at 3 AM wondering if your site is still online.

With Timeline Backup built into every 365i WordPress hosting package, you can finally update that sketchy plugin, delete that weird file you're "pretty sure" isn't important, or let your intern loose on the blog section without calculating how many hours of work you're potentially flushing down the digital drain.

Our WordPress Hosting doesn't just give you Timeline Backup – you'll also get blazing fast speeds, one-click staging sites, and the kind of support that makes you feel like you've got an entire tech team in your back pocket.

Sleep better. Update fearlessly. Break things confidently (knowing you can fix them).

Get WordPress Hosting with Timeline Backup →

Life's too short for website stress. And let's be honest – your blood pressure could use the break.

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The website provides a professional and accessible online presence with a clear structure and overall user-friendly experience. The layout is generally easy to navigate, with intuitive menus and a logical flow of information that helps visitors find what they are looking for.

Overall, the website provides a solid foundation with a professional appearance and clear purpose.
Response from the owner:Thanks for your review Henry. It was a pleasure to create your new business website for Cordley Solutions Limited. It looks great, and performs great!
Very helpful support team (Pippa in particular) at 365i. Instead of just giving me brief answers, they explained why they did what they did, and proactively gave advice on other topics too. Many thanks.
Response from the owner:Thank you so much Scott! We'll be sure to let Pippa know how much you value the support she provided. She may get a chocolate biscuit with her tea break. Possibly even 2! ;-)
Pre sales support has been exceptional. Detailed advice in a very friendly manner. At this time to be able to chat with a real human being who knows what they are talking about is a rarity these days with the take over of AI in so many areas. Thank you 365i
Response from the owner:Thanks Gerry! That’s so kind of you to take the time to leave a review and not even a customer yet. Let us know when you need us.
The 365i team built the website for my new business, Cordley Solutions, and I couldn't be happier with the result.

From the outset, he took the time to understand exactly what I was trying to achieve and offered valuable suggestions throughout the process. His attention to detail was exceptional, and nothing ever felt like too much trouble. Every amendment and idea was carefully considered, with the goal of producing the best possible end result rather than simply getting the project finished.

The website itself looks modern, professional and trustworthy, striking the perfect balance for a growing business. The design is clean, easy to navigate and performs brilliantly across both desktop and mobile devices. I've already had positive feedback on how credible and polished it looks.

Communication was excellent throughout, and it was clear that they genuinely cared about delivering a high-quality product. Their technical knowledge, creativity and professionalism made the entire process straightforward and enjoyable.

I would highly recommend 365i to anyone looking for a professional website backed by outstanding customer service and genuine attention to detail.
Response from the owner:Thanks Reiss. Always a pleasure.
I would give 10 stars if I could.

I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it.
What I didn't appreciate, was how much work goes into the back end of making a website.

I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way.
Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again.

I opened a ticket, and Mark fixed it within a few minutes. He also explained a few things I needed to update (that I never, ever would have known), and did those for me too.

I am so pleased I chose such a helpful and responsive web hosting platform.

I cannot recommend them enough.
Response from the owner:Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.
My current domain supplier suddenly went into administration meaning that I was losing the email service I’d used for 25 years.
I contacted several hosting providers who wanted to take your money for a new account but couldn’t offer the transfer.
However, Mark & the team were extremely helpful in sorting the transfer of my “unusual” domain to their services.
I can’t recommend them enough especially after they expended a couple of painful days working behind the scenes & doing everything to facilitate the process.
Thank you.
Response from the owner:Thanks Steve! It’s been a challenging one for sure but it’s been a pleasure talking and working with you. I’m here for you for any other questions or issues you might have.
After speaking with a few web companies, I decided to go with Mark and I'm glad I did. The website is fast, professional and performs brilliantly. I was amazed when he showed me it had achieved 100 out of 100 on Google PageSpeed. What impressed me most though was the ongoing support. Mark genuinely cares about his clients and wants their business to succeed. Highly recommended.
Response from the owner:Thanks Sean! I do work on every site as if it's my business website and I need it to be a roaring success. There is no other way to approach website design projects. Nothing less than 100% effort, inspiration and imagination to get the best results for you and all my clients. It's a labour of love, and I do love it!
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!
The website provides a professional and accessible online presence with a clear structure and overall user-friendly experience. The layout is generally easy to navigate, with intuitive menus and a logical flow of information that helps visitors find what they are looking for.

Overall, the website provides a solid foundation with a professional appearance and clear purpose.
Response from the owner:Thanks for your review Henry. It was a pleasure to create your new business website for Cordley Solutions Limited. It looks great, and performs great!
Very helpful support team (Pippa in particular) at 365i. Instead of just giving me brief answers, they explained why they did what they did, and proactively gave advice on other topics too. Many thanks.
Response from the owner:Thank you so much Scott! We'll be sure to let Pippa know how much you value the support she provided. She may get a chocolate biscuit with her tea break. Possibly even 2! ;-)
Pre sales support has been exceptional. Detailed advice in a very friendly manner. At this time to be able to chat with a real human being who knows what they are talking about is a rarity these days with the take over of AI in so many areas. Thank you 365i
Response from the owner:Thanks Gerry! That’s so kind of you to take the time to leave a review and not even a customer yet. Let us know when you need us.
The 365i team built the website for my new business, Cordley Solutions, and I couldn't be happier with the result.

From the outset, he took the time to understand exactly what I was trying to achieve and offered valuable suggestions throughout the process. His attention to detail was exceptional, and nothing ever felt like too much trouble. Every amendment and idea was carefully considered, with the goal of producing the best possible end result rather than simply getting the project finished.

The website itself looks modern, professional and trustworthy, striking the perfect balance for a growing business. The design is clean, easy to navigate and performs brilliantly across both desktop and mobile devices. I've already had positive feedback on how credible and polished it looks.

Communication was excellent throughout, and it was clear that they genuinely cared about delivering a high-quality product. Their technical knowledge, creativity and professionalism made the entire process straightforward and enjoyable.

I would highly recommend 365i to anyone looking for a professional website backed by outstanding customer service and genuine attention to detail.
Response from the owner:Thanks Reiss. Always a pleasure.
I would give 10 stars if I could.

I signed up to 365i as I wanted to move away from WIX, and this seemed like a reliable and cost effective way to do it.
What I didn't appreciate, was how much work goes into the back end of making a website.

I am a total newbie, I have never had to make a website from scratch before, and I made all of the errors along the way.
Mark noticed I made an error when moving my domain name, and proactively sent me a message tellingme what I needed to do. I then managed to do something wrong so my client emails were no longer coming through to me, and at the same time, had made a mistake on workdpress which blocked me from signing in. Advice on the internet was complicated or said I had to start again.

I opened a ticket, and Mark fixed it within a few minutes. He also explained a few things I needed to update (that I never, ever would have known), and did those for me too.

I am so pleased I chose such a helpful and responsive web hosting platform.

I cannot recommend them enough.
Response from the owner:Thank you so much Durga for such a detailed review. It's an absolute pleasure being able to help you, and all our customers. We really enjoy being able to help any way we can.
My current domain supplier suddenly went into administration meaning that I was losing the email service I’d used for 25 years.
I contacted several hosting providers who wanted to take your money for a new account but couldn’t offer the transfer.
However, Mark & the team were extremely helpful in sorting the transfer of my “unusual” domain to their services.
I can’t recommend them enough especially after they expended a couple of painful days working behind the scenes & doing everything to facilitate the process.
Thank you.
Response from the owner:Thanks Steve! It’s been a challenging one for sure but it’s been a pleasure talking and working with you. I’m here for you for any other questions or issues you might have.
After speaking with a few web companies, I decided to go with Mark and I'm glad I did. The website is fast, professional and performs brilliantly. I was amazed when he showed me it had achieved 100 out of 100 on Google PageSpeed. What impressed me most though was the ongoing support. Mark genuinely cares about his clients and wants their business to succeed. Highly recommended.
Response from the owner:Thanks Sean! I do work on every site as if it's my business website and I need it to be a roaring success. There is no other way to approach website design projects. Nothing less than 100% effort, inspiration and imagination to get the best results for you and all my clients. It's a labour of love, and I do love it!
Prompt and efficient service - many thanks!
I’ve had a few websites over the years, so I thought I knew what to expect… I didn’t. The new Lockerfella site is way beyond anything I had in mind.

The big one for me is performance. I know how important Google PageSpeed is, and this site hits 100 across the board, which I never thought I’d see.

Fast, solid, and done properly. 365i is easily the best hosting I’ve used, with a team that really knows their stuff. You’d have to be mad to go anywhere else.
I needed to move my domain from the current provider to a new one with excellent service and superb customer focus - especially as I'm pretty hopeless with the web management side of IT! I found the company that gave me all of that and more in 365i. Absolutely brilliant service and help right from the start - in fact even before the start because Mark helped me sort the whole process out before I'd signed up. Can't beat that. Recommended. 7 stars,11/10. Thanks again Mark for all your help (and patience)!
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results.
Thank you for your support Mark
Jeffrey Avery MD
Avery Associates
Response from the owner:You’re very welcome Jeff. It’s a pleasure working with you!
Thanks 365i for going above and beyond on my Daughters wedding website. A friendly, professional service, a good quality look and feel and functionality we didn't even know we needed. Would definitely recommend you !
Response from the owner:It was an absolute pleasure creating the site for their big day!
Mark is extremely knowledgeable and a great person to speak and learn from - highly recommend his services!
Response from the owner:Thanks Alex! :-)
365i are fantastic! I'm not very good with IT and every one of my needs have been met with a friendly and beyond helpful response.
My most recent issue (self created I may add) was dealt with swiftly by Mark who I cant thank enough for his efforts supporting me. Thank you for a great service!
Response from the owner:Absolute pleasure Nick. So glad we could help ☺️
Very good support. Really Really impressed with the effort you’ve put into this, Mark. You’ve clearly gone the extra mile, and it shows. This web page has been a huge help — can’t imagine managing without it now. Thank you so much, truly appreciate it!appreciated! Thumbs up (y)
I don't know what to say???!

Absolutely BLOODY Marvellous!!

Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful!

THanks guys!
Response from the owner:Thanks Callum! Reviews like that make us all proud of what we do! Thank you!
Exceptional Website Development Experience!
Working with Mark was an absolute pleasure. He understood our vision for the Grange Transport website and brought it to life beautifully. His attention to detail, creativity, and responsiveness throughout the entire process was outstanding. The final result was a modern, user-friendly site that perfectly reflects our brand and has already received fantastic feedback from our clients and staff. We couldn’t be happier and highly recommend his services to anyone looking for top-notch website development!
Thank you Mark!
Wow!!!! This guy goes above and beyond for anyone!! Must admit, I never really knew his limits but I can honestly say that without this amazing web page, I would be struggling!! Thankyou so much, I love it!!!
Response from the owner:Thank you so much Lena! 😁
Great service, best prices! Fast to respond, Mark goes beyond duty to find solutions to any trouble. Highly recommend!
Response from the owner:Thank you! :-)
Fantastic service. After the best part of 3 years agonising over what to do with an old website with Yell, and wanting a new site to reflect the new business name, in less than a week of speaking to Mark at 365i, everything is now pointing to a striking brand new website, with my domain name of my choice and at a very affordable price. Great work.
Response from the owner:It's been a pleasure!! :-)
Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Amazing service. Mark is always happy to help and is easy to contact. Highly recommend!
Superb service, hosting is extremely fast with no issues at all. Mark is extremely helpful and very knowledgeable. Highly recommend 365i to anyone looking for hosting.
Having moved from a much slower hosting platform, this new setup is not only much faster, but has a far more user-friendly interface and some incredible friendly support, nothing is too much trouble, the whole process of transfer has been completed so seamlessly that there was barely any downtime and no loss of data. Really happy to have come across this company and looking forward to making use of the services offered within my new hosting package. Highly recommend :)

I wrote the above a couple of years ago (I think!) and since then have done a good bit more with more websites, the support when needed is always insanely fast, and often goes way above and beyond the call of duty, really cannot fault the service received from 365i, I stand by my original statement that I'd highly recommend. 5 stars is really not enough so here's a few more ***** ***** *****
Mark has been great to work with and I would definitely recommend his services. In addition to hosting, Mark has also designed a number of great looking, quick and responsive websites for us. Excellent work and service
Absolutely amazing customer service!
For years I been having constant issues with my website from plug-in issues to my hosting provider not giving me enough resources to actually host my site properly. Mark worked tirelessly and managed to not only solve all my website issues but also provide a much better hosting service at a fraction of the cost that I was previously paying.

I’m not very technically minded but he was able to explain things in a way I could understand and I’m so happy to have finally find a company that will help when and if things do go wrong.

With my website and hosting all sorted I can concentrate on running my business and I genuinely look forward to many years to come with 365i.
Very knowledgable and did a great job - I would definitely use again.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
The best hosting provider I've ever had the pleasure of dealing with (and I've tried a few over the years!). Superb personal service, no foreign call centres and you get to deal with people who really know what they're talking about. Performance is top notch too - experienced an immediate increase in website responsiveness after transferring to them. Can't recommend highly enough.
Response from the owner:Many thanks David! :-)
Outstanding support & super friendly. I’d be lost without 365i. It’s like they do anything they can to help. Nothing is too much trouble. Oh, and fastest Wordpress hosting I’ve ever had! Totally recommended!
excellent company for all your web needs. Very knowledgeable very quick results and excellent communication. Recommended.
This guy was really helpful a genius at work
We have recently migrated our website to 365i. With Marks help not only was the migration seamless and speedy but Mark fixed a lot of persistent issues that had been around for ages. Since then the support we have got from Mark is exemplary and I simply could not have wished for better. Mark provides the best support packages you could wish for and this is the best business decision we have made in years. Perfect!!!
Response from the owner:Thanks Steve! Really appreciated!!
I've been with Mark for many years now and really appreciate his attention to detail and technical knowledge of web design, including all things associated with websites. He is at all times helpful, understanding and happy to impart his knowledge, which is always educational.
Whilst I haven't dealt with Mark directly as a client, a client of ours hosts with him and the dealings I have had with Mark have been great. Easy to talk to, helpful and knowledgeable.
Amazing hosting with great support, always going above and beyond to help and make the clients happy. Recommended.
Mark @ 356i is a WIZARD. The work he has created on WordPress - Woocommerce is outstanding, Mark has created a game changing ecommerce store giving me absolutely satisfaction. His knowledge in the Web world is just impressive,their really isn't anything he doesn't know!
Response from the owner:Pleased to know your happy with my work. It means a lot. Thank you so much!
Mark is excellent. His prices are very reasonable and he does an excellent job. So far Mark has re-designed one of our websites to an excellent looking, quick & responsive site and will soon be taking over our hosting. Great
Response from the owner:Thank you so much Andy! Much appreciated!
Mark has been extremely helpful with some website and system issues we recently faced, offering easy solutions to all of the problems without any fuss at all. We cannot thank you enough for all of your help!
If you want the best....look no further. I'm slightly reluctant in leaving such a good review as we want him to ourselves! Not enough stars or words to explain this man's level or expertise and work ethic. Wow!
If carling did web hosts and support. Simply the best! Thank you so much Mark.
No words really. I've had a few companies myself and always give my best, and this is the first time I've experienced the same back.

What a savour mark has been for us. Can't do enough to help... 10 stars!!!!
Mark was absolutely amazing from the get go. Very professional and went above and beyond what was expected. I wish there was a 6 star option! His responses are as quick as his servers! Top man highly recommended. Thank you, Denvah at Full Tank Camper Van Hire
Dear Mark and 365ico.uk, I'll be forever in your debt for the wonderful service, my business came into existence because of your undivided support and care.
Absolutely brilliant. Great value hosting and very high quality, but the support you get from Mark is second to none, he will literally bend over backwards to help you, even at silly o'clock on weekends. You just won't get this level of support anywhere else. And he really knows his stuff.
I approached Mark at 365i to ask him to migrate my website to their server since my website was very slow on my existing server. Not only did he carry out the migration within 24 hours but he actually completely redesigned my website free-of-charge to a standard that I was blown away by. He then took me step-by-step through everything he had done so that I now feel that I can make any further changes myself should the need arise, although he assures me he is always happy to be contacted if I struggle. He has done a fantastic job and I would recommend him and 365i with no hesitation!
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark provided superb service - rapid response, careful consideration of my requirements and great website design. Everything was wrapped up really quickly and with superb quality. Highly recommended.
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Mark has done a great job building my website for me. Easy to work with and professional. Will be using him and his company for any help I need in the future. I will be using the hosting sevices he provides for my other webistes.
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Mark has looked after us for 14 years and designed 3 websites in this time. I have been lucky to find them, they have been a great help to us over the years. Always available to answer questions or make changes to our website quickly. Our business wouldn't be where it is now without the support of 365i.
Really impressed with the on-boarding attention. I have not had service like this before.
Mark has helped us numerous times with our website. His skills are second to none and he gets back to us very quickly with every project. We would definitely recommend him for all your web hosting and design needs.
Excellent service and technically brilliant. Would not hesitate to recommend.
Excellent Customer Service Very Fast Response.
Awesome hosting service, customer support second to none with dedicated UK based team, highly recommend to agency and business owners
Response from the owner:Thanks Johnny! Great to have you with us!